Tangled Thistle
This Isn’t What I Pictured
It is not usually a design failure. It is an approval failure.
The Workroom · Design Approval System
It is almost never said early. It is almost always said late. And it is expensive in direct proportion to how long it took to arrive.
It is not usually a design failure
It is an approval failure. Something was agreed that was never actually specific enough to agree to — a picture nodded at rather than a decision made, a concept mistaken for a quantity, a yes from somebody who was never the one who had to say it.
A moodboard has never once told a florist where to stand. It cannot tell the venue what to permit, the lighting crew what to power, or the rain where to go. It is inspiration promoted, without its consent, into project management — and then blamed in June for not having been a plan.
Three rounds is normal. Five means the brief was never agreeable.
A difficult client is rarely the reason for revision rounds. They are the cost of a design being made real, and a well-run job absorbs three of them without drama. What turns them expensive is vagueness: an approval that covered five different decisions at once, a lock date nobody published, a change that was absorbed quietly instead of priced.
These forms keep them honest. What is being approved, by whom, against what evidence, by when — and what it costs if it moves afterward.
Form 01 is below, in full and free
The Direction Brief is the page everything else answers to, and it is the one that does most of the work. Print it, write one on your next job, and see whether the fourth revision round arrives at all.
Form 01
The Direction Brief
One page the whole design keeps answering to. Write it before anything is designed, and every later decision either traces back to it or is a different idea wearing its clothes.
The governing sentence
Visual rules — what is always true
Guest experience priorities, in order
Numbered, because when two of them collide at 9pm somebody has to know which one wins.
Venue dependencies — what this design is betting on
Deliberate exclusions — what we are choosing not to do
The most useful line on the page. An exclusion written down is an argument you do not have in May.
Substitution rules